The Towers at Williams Square provides security 24 hours a day, seven days a week; however, the primary responsibility for crime prevention rests with the tenant. Please take the time to review the Office Security Checklist provided at the end of this section. Following these simple procedures will greatly decrease your exposure to office theft.
For security assistance or if you have any security or safety questions, please call Security at (972) 869-5911.
IDENTIFICATION BADGES
The Towers at Williams Square service personnel wear picture identification badges while working inside tenant areas. This includes all maintenance, security, cleaning and management personnel. A tenant should question anyone without proper identification.
SECURITY ESCORT SERVICES
The security staff is available to escort tenants 24 hours a day. Tenants may call the Security at (972) 869-5911 to request an escort anywhere within the grounds of Williams Square. Please allow a minimum of 15 minutes for the security staff to respond to your request.
SECURITY COMMAND CENTER FUNCTIONS
The Williams Square Security Command Center (located on the B-1 level of the Central Tower) is manned 24 hours a day, seven days a week and serves as the hub of all security and safety operations.
Systems monitored within the Security Command Center include:
- All building fire systems
- Building and elevator access system
- Security cameras and monitors
- Elevator emergency telephones
- Weather
OFFICE SECURITY CHECKLIST
The following preventative measures will improve overall security in your office environment. Crime can be prevented with basic crime prevention information. Please take the time to share this information with your employees:
- Never leave your reception area unattended. If you must leave the office unattended, lock the doors, even if it is momentarily.
- Never leave purses, billfolds, gift packages, jewelry, or cash on your desk unattended. Always lock or secure valuables. Office petty cash should always be kept at a minimum balance and locked in your office safe. Do not disperse change to visitors or strangers as they may be trying to determine where your money is normally kept.
- Do not leave billfolds, checkbooks, credit cards, or money in coats, wraps, jackets, etc., in your office. Secure these clothing articles away from the entrance to the office where they cannot be easily stolen while you are away.
- Lock your desk when unattended.
- Lock your office doors when working alone or after normal business hours, weekends, holidays, etc.
- Please report and provide a description of all solicitors, peddlers, and suspicious persons to the Management Office or Security Command Center immediately. We do not allow any door-to-door sales or solicitation in the building.
- If any unauthorized person comes to your office to do work, call the Security Command Center. Verify the identity of telephone and delivery personnel desiring to access your office space.
- Monitor the movement of visitors within your space.
- Do not let anyone in the building as you enter with your key or access card.
- Please safeguard your keys. Never distribute keys to individuals outside of your company.
- Security will provide the necessary keys to the building and janitorial service area.
- Inventory all of your office furniture, fixtures and equipment. Your inventory list should include a brief description of each item including the make, model number, serial number and approximate value. By promptly providing a detailed inventory list to the local authorities in the event of a theft, you will greatly increase the possibility of the items being returned to you.
- Park in a well-lighted, well-traveled area. When working late, walk to your cars in groups, with fellow employees or peers. The building security staff will provide escorts for your employees. Please give the officers at least 15 minutes prior notice by calling Security at (972) 869-5911.
- Lock all valuables and important papers in the trunk of your car, or take these items with you. Do not leave valuables in plain view in the seat, floorboard or on the dashboard of your car. (Examples: Radar detectors, tape / CD cases, luggage, gifts, clothes, wallets, money, etc.)
- Identify all of your automobile accessories by engraving your Texas Driver’s License number. (Examples: T-tops, hubcaps, radar detectors, cell phones, tape players, etc.)
- Take your building/parking access card with you into the building or place it in an area inside of your vehicle that is out of plain view. An access card left inside a vehicle provides an automobile thief easy exiting from the parking garage.
- Promptly report all incidents of crime or theft to the Irving Police Department and the Security Command Center immediately upon discovery.
- Please follow the Property Removal Policy advising the management staff of all after hour’s property removal situations. Also, please advise the Management Office in advance of all after hour’s contractor activities that are scheduled to occur in your space. By doing so, our officers’ can more closely monitor after hours activity on the property in a proactive manner.
- Do not permit tenant-hired contractors to submit Security Clearance / Special Access Forms directly to the Management Office or to the Security Command Center. These forms should be submitted directly by the tenant contact on behalf of the contractor for added security.